Collection Services Pre charge-off
Post charge-off
Early fraud
Skip tracing
Small Balance
Service Features Blended agent & technology solution
Automated notifications
Scoring & skip tracing services
IVR & web payment
Direct mail - letters
PCI compliant solution
IVR / dialer / manual solutions
Service Components Multiple channels - phone (agent / auto), direct mail
Opt out option to live agent assistance
Payment options available
Licensed in all 50 states